1 Could I use the Skype Video Recorder for a free trial?
Yes, of course. You could free download the setup file on our website
and install it on your PC to test recording Skype and convert the videos.
Note: The trial version could only record Skype video for 2 minutes minutes
each time and you could register with the license code to get full functions.
2 How to install the Camersoft Skype Video Recorder successfully?
After download the setup file, please make sure to exit your Skype program completely first, then run the setup to install the Skype recorder.
Note: if you just close the windows of Skype it maybe still running and the icon would display on the system tray, you need click the right mouse and select "Quit" to completely exit Skype.

3 What is the difference of "Camersoft Skype Recorder" and "Camersoft Skype Video Recorder"?
Actually, the two product have same function of Skype video recording.But the Skype Video Recorder is interegrated with "Camersoft Video Converter"tool which is very powerful and useful.You could click the "converter" button on main UI to startup the converter. And then load video files to preview and convert. It could not only convert the recorded AVI files but other video files on your PC to iPod, iPhone, BlackBerry, MP4 player and other devices.
4 Could the Skype video recorder run on new Windows 7 OS?
Yes. Camersoft Skype Video Recorder could run on Windows XP, 2000, Vista,and the new Windows 7 OS. And it could support all Skype version.
5 Could I get the new version update after purchase?
Yes. We provide free upgrade service and you could get the new version in the future for free after purchase Camersoft products. So there is no risk whenever you buy it.
6 Is there detailed guide for using the software?
Please go to the Tutorials. Here has users' guides for you!
7 After finished recording, I could not open the files, what should I do?
You may reload the new version of Camersoft Skype Video Recorder from : http://www.camersoft.com/downloads/camersoft-skype-video-recorder.exe and reinstall it. Then , record it again.
8 How to make a video call to test the recording?
After successfully install the software, you could restart your Skype to test recording. You could have a video call with your friends or our test ID: Camersoft, then start the Skype Recorder to record your Skype Video. While, you could also leave messages to this ID if you meet any problem with Skype recording.

